Why In-Store Visits Still Matter: What You Miss By Shopping Only Online

Why In-Store Visits Still Matter: What You Miss Shopping Only Online

In today’s digital world, we almost forget about in-store visits because of how easy it is to get almost anything with a few clicks. At Colour Supplies, we know the convenience of online shopping is unbeatable — and we’ve invested heavily in making sure our website is easy to browse, mobile-friendly, and packed with products you’ll love. 

Most shoppers have been making a steady transition over to online and leaving the high street behind, a process that has only been accelerated by Covid-19 lockdowns. You don't have to do anything other than click a few buttons and whatever you desire in the moment will appear at your doorstep within hours (or days).

Whether that's your favourite takeaway, a new gift set from our freshly added English Soap Company Line, or anything else that may strike your fancy.

But there’s one thing an online basket can never quite replicate: the in-store experience. Here’s why visiting our stores still matters, and what you might be missing out on when you only shop online.

1. See (and Feel) the Real Thing

Images on a screen can only do so much. When you visit one of our stores in Wrexham, Oswestry, or Whitchurch, you can:

• Feel the quality of our furniture finishes.

• Compare paint colours in different lighting.

• Open and close kitchen units, see the full build quality and texture in person.

• Sit on sofas or try out chairs to find the perfect fit for your home and lifestyle.

Online reviews can help, but nothing beats being able to interact with a product directly — especially for high-investment items like furniture or fitted kitchens. Instore visits can give you a much better idea of whether a product is for you!

I play guitar, and I would never dream of buying one online without trying it out first. To see how it plays, how it feels, and most importantly, how pretty it looks in person. This is not something that can be achieved without an in-store visit.

2. Instant Expert Advice

Need a second opinion on a colour scheme? Not sure which tool is right for your garden job? Our knowledgeable in-store staff are always on hand to help. We don’t just sell products — we help you make confident, informed decisions.

That personal touch and product insight is hard to replicate through a screen. Especially if you're looking for something specific! We are experts in paint for all sorts of applications, we offer in-store mixing if you have a unique colour in mind that you cannot find elsewhere. 

At Colour Supplies, we take great pride in the knowledge and expertise that our staff offer. You can rest assured that you will receive nothing short of excellent service and advice every time that you visit one of our stores. 

3. Discover Hidden Gems

Our physical stores often stock unique or limited-edition items that haven’t made it to the website yet — especially in ranges like:

• Jessica Violet women's clothing and accessories

• Milo’s Pantry luxury food and home goods

• One-off furniture pieces or garden features

If you haven’t browsed our latest in-store displays, you might be missing out on something truly special. We have many limited edition ranges that are only available until they're gone! 

4. Seasonal Inspiration You Can Walk Through

From spring garden displays to Christmas decor zones, our stores change throughout the year to inspire your next project. You’ll find ideas around every corner, including:

• Coordinated furniture setups

• Paint and wallpaper pairings

• Real-life kitchen layouts

These immersive displays are a powerful way to spark your creativity — far more effectively than scrolling through product tiles online. By seeing how certain furniture pieces align in an in-store display, you can get a much better idea on how they'd look in your house! Which saves a lot of time and effort on any potential refunds you'd have to go through if you just guessed online and ended up with a product that looks different in real life than you expected it to. 

5. Community, Conversation & Convenience

At Colour Supplies, we’re more than just a store. We’re part of your local high street. Visiting us in person means:

• Supporting local jobs and community retail

• Getting real-time help and service

• Enjoying a relaxed, no-pressure environment where browsing is encouraged

And let’s be honest — sometimes, it’s just nice to get out of the house and discover something new. Sign up to our email newsletter to be informed of all our latest promotions and discounts! You don't want to miss out.